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Top Tips for Newcomers to Switzerland
It’s an adventure moving to a new country but it can also be fraught with worry and uncertainty. Switzerland is a wonderful country to move to and its key cities rank highly in international quality of life surveys. However, as with anything new there are bound to be ups and downs when you arrive in a new country, so here are some top tips for newcomers to Switzerland.
Things To Know When You First Arrive In Switzerland
Be Patient
When you move to a new country things can take longer to get organised and things are done in a different way to back home. You may feel that your lack of knowledge of the system, lack of language skills etc hamper you getting things done quickly. However, don’t let these things get you down – you will get there in the end – it just may take a little longer.
Deal with The Paperwork As Soon As It Arrives
Everything is very well organised in Switzerland and there are quite a few rules to make sure things run smoothly. When you first arrive you will need to register with the Gemeinde straight away, you will need to arrange compulsory health insurance (in addition to normal insurances) and you will receive a lot of paperwork! Deal with the paperwork as soon as you get it and don’t be frightened of asking for help at the Gemeinde if you are confused about anything you receive from them. Once your registration is complete you should receive your Ausweis and you can then apply to exchange your driver’s licence. (See below for more on this).
Keep An Open Mind
Just because things are done differently in Switzerland doesn’t mean it’s wrong – it’s just different. Embrace the novelty of the adventure and enjoy the differences and try not to compare. You may find some things incredibly frustrating when you first arrive – but once you get accustomed and “know the system” it all becomes much easier.
Don’t Compare Prices to Back Home
It’s well known that Switzerland is an expensive country but taxes are low and generally people earn better salaries here than in most other countries. One of the things new arrivals remark upon is how expensive the prices are! However, if you keep doing a currency conversion to prices back home you won’t go out of the house and you won’t do anything! As with anything you will soon learn to find places to shop, to eat out, to visit etc that are more affordable – but do go out and explore.
Talking of Money ….
Bank Accounts

Opening a bank account is not always as easy as you think. However, one Swiss Bank which I use is a digital bank called Alpian Bank and it is very easy and straightforward to open a bank account online. Due to its digital nature you can access everything from the App and it’s great for expats using multiple currencies. Opening and maintaining an account at Alpian is completely free of charge, which is very rare these days, especially among traditional Swiss banks that often charge comparatively high fees. Not only that but it also offers a number of personalised wealth management options. Find out all about how Alpian Bank works here.
AMEX Card

Living and working in Switzerland, the American Express Platinum Card offers a range of benefits which many expats who travel on business and back home regularly, will find useful. These includeexclusive travel privileges to premium dining rewards and extensive insurance coverage, for example:
- Complimentary access to over 1,400 airport lounges worldwide
- Exclusive dining privileges at top restaurants
- Comprehensive travel and purchase protection insurance
- Hotel perks such as upgrades, late check-outs, and complimentary breakfast
- Personal Travel & Lifestyle service for reservations, travel bookings, and special requests
- Membership Rewards points that never expire (as long as your American Express Card is active), which you can redeem for payments, flights, hotels, and more
==>> PLUS check out this offer a special bonus for NewInZurich readers
Try to Learn the Language
It always helps to learn some of the language. Even a few words can go a long way. By joining a language class you will not only get to meet new people (and even if you don’t progress to being fluent), you will find any language you learn a great help in reading signposts, your mail, listening to announcements and for giving you a better general awareness of what’s going on around you.
Join Clubs, Organisations, Sports

When you first arrive you may know nobody at all so do join clubs, organisations, sports clubs, take up new hobbies, get involved in organisations and interest groups. There are plenty of clubs such as the Meetups which have groups for almost every interest you can think of throughout Switzerland, and for women in Zurich there is the ZIWA association and the AWC and many others. If you have school age children find out if there are any clubs for parents – the international schools are particularly good at organising activities.
Be Aware of Local Customs
There are quite a few Swiss customs to get used. From “quiet hours” during lunchtime and in the evening (ask your neighbours or at the Gemeinde if you’re not sure), to many businesses still closing at lunch from 12-2 (or for some time within that timeframe), to greeting people with Frau or Herr So-And-So, even though you’re used to addressing people by their first names. There’s also other things like using “Grüezi” (in the German speaking parts of Switzerland) for hello, to buying special bags to dispose of your rubbish (or buying Abfallgebühr to go on black rubbish sacks) and so on.
Get to Know Your Town

Explore the area where you live – it will help you feel at home and get connected. Ask at the Gemeinde for leaflets, information packs about activities and events that take place. Many Gemeindes organise welcome events for new arrivals and there are often swimming pools and sports centres where you can go to the gym etc and meet other people.
Get to know Your Neighbours
It’s always good to have someone close by that you can rely on, whom you can ask questions of and who can help out (and someone you can help out too). If you’re new, the onus is on you to reach out, so why not invite all your neighbours to an “Apéro” to get to meet them all? Choose a date a couple or even 3 weeks in advance, specify the time eg 5pm till 7pm etc and invite them all round for wine, beer and some cold meats and cheese for example. Even if they can’t attend they will be flattered that you have invited them and it really helps build bridges. It’s a good idea to give them a written invitation via their letter boxes.
Check out Swiss Public Transport For Getting Around

Swiss public transport is quick, clean, efficient and easy to use. In Zurich and most large cities it is super connected so it’s really great to use with different tickets to suit different usage requirement.
Find out more about Swiss Public Transport here
Finding Accommodation in Switzerland
It’s not always easy to find somewhere suitable to live from abroad, especially if you are coming across to begin with on your own and your family is following later on. Websites like Homegate.ch list accommodation to rent and to buy, but it is often in very high demand. There are also specialised relocation agencies like Executive-Relocation to help find accommodation. If you can’t find somewhere to live, finding good temporary accommodation is important. The company Ariv-Coliving offer great accommodation for new arrivals in Basel (and very flexible contracts) and hopefully they will be opening in Basel soon.
You might find the booklet, “Wohnen In Der Schweiz”, issued by the Swiss Government and full advice and tips about living in Switzerland, useful. You can download it in English here.
Explore Switzerland
Take some trips out to explore the country. Switzerland is so amazingly beautiful and there is so much to do from hiking, swimming, boating, to skiing and of course taking trips up the mountains all year round. The transport system is fantastic so if you don’t fancy exploring by car then let the train take the strain. Work out the best tickets for you and your family (visit the SBB office or check the SBB.ch website and don’t forget your camera! Check out our list of 31 places to visit not far from Zurich.
Driving In Switzerland
If you drive, do apply for your Swiss driver’s licence as soon as you get your Ausweis. You have to do this within 12 months of being in the country and the consequences of not doing so can be very expensive and time consuming – so it is very, very important to make sure that you switch your licence as soon as you have your Ausweis! Read all about how to exchange your driving licence here.
Speeding
There are so many speed cameras in Switzerland that this really does deserve a heading on its own. If you drive you will likely get a speeding fine at some point within your stay. When we first arrived we were advised by a colleague to reserve CHF 100 per month to put towards speeding fines until we had got used to the system! We soon got to keep to the speed limits! 🙂 Unlike British speeding cameras which are usually bright yellow the Swiss ones are grey and are difficult to spot. They also have a number of mobile speed cameras too. Find out more about Speeding here.
Keep Abreast of What’s Happening in Zurich or Your Town
There are events, exhibitions and activities happening all over Switzerland so it’s helpful to try and find out what is going on by taking a look at the local papers and checking local websites.
Subscribe to NewinZurich.com For A Weekly Newsletter
If you live in Zurich do subscribe to NewInZurich to find out what’s going on and to get the most out of your stay in Switzerland. Every Friday we publish an update on what’s on in Zurich so that you can get ideas for things to do for the weekend and the week ahead. Have fun and enjoy and explore!
Do you have any additional tips? If so, feel free to tell us in the comment box below.
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5 comments
Before you get frazzled and the transition becomes a strain, engage a professional to help you through the initial phase of adjustment. It is important that you get off to a smooth start and that you, your spouse and children can spend your time enjoying the new experience.
I just moved to Zurich 2 weeks ago – this blog is brilliant. It has already made me feel more at home! I am inspired to get out and explore my new beautiful home.
Thank you so much for such a helpful post
Thank you so much! Great to hear! Keep on enjoying the city. All the best Christina
We have been living in Zurich for 17 years but escaping European Winters as we are both rather ancient. I commend the article greatly and the whole site; far better might I say than SwissInfo which I think has gone rather confrontational.
You should also mention
1. the half price yearly card for train, tram ferry
2. rent and then probably BUY bicycles
3 if from the United Kingdom find out if you are eligible for the KVG, LaMal health insurance concessions. These and several other helpful points were secured by Liam Fox and Liz Truss so that we enjoy the same terms as we did pre-Brexit, something which is frequently overlooked. Our ambassadoress in Bern is very supportive.
4. other small rules/conventions : don’t use the bottle banks before 7am or after 7pm and not at all on a Sunday. Don’t use the washing machine after 10 pm….unless you happen to have your own. Many other small rules about things not to do on a Sunday which help to make it so much more restful
Dear David Thanks so much for your comments and yes, very good points about the Halbtax card and the bicycles too! Thank you for reminding us of the bottle banks and the quiet times too. All the best, Christina